James works for an agency which specializes in creating, fixing, and improving enchantments.
The Agency is owned by The Bear.
“Have you ever used Sabre electronics Jim? They're cheap, they're unintuitive. The Sabre store would work if we adopted the carnival model of leaving town once everyone is wise to us.” - Robert California, The Office
The Agency is not exactly a group of charlatans, but it is irresponsible.
And so are most of its clients.
The combination of dual irresponsibility usually ends in disaster for all parties.
When a project reaches disaster, it is time to flee.
The Agency is skilled at fleeing the scene at a moment’s notice. Its bags are always packed.
After the dust settles, the Agency is also slippery and skilled at avoiding any long-term blame—to a point.
Sometimes Agency employees do take the fall.
The Bear is the master of survival. He is one of the best at being the last man standing.
James is the other main survivor, though that is in part to his taking less risks and more precautions.